Customer Testimonials
Great service! Domingo greeted in a timely manner and kept me updated on when my vehicle would be finished with service.
Everyone at Villa Ford was very friendly and informative. Wes helped answer all our questions and concerns and was very patient with us. Thanks to Villa Ford, I have my dream truck now!
I recently had the pleasure of visiting Villa Ford, and Richard was attentive, courteous, and focused on making my experience as smooth as possible. I was impressed at how quickly they attended to my needs. I was in for a routine service, and they made sure everything was handled promptly. Thank you!
They were Wally professional and answered all my question and concerns when needed or if something new has arrived they were discrete and honorable ! Would absolutely recommend them for service in the future
Everyone should take lessons from Jane. She is what customer service is all about. Villa Ford is lucky to have her as an employee. Finance manager is not exactly great at returning phone calls or whole finance dept for that matter.
Excellent service from Carlos in the service dept. He made sure the work was done in a timely manner.
Sheldon Cope, Director of Service is the best Technician at Villa Ford! They Dropped the car off at my house upon the completion of service!
Excellent service from Jane in the Service Department. I would recommend her too others for help with service..
Finance guy added an extra that I did not want and he said he would remove it. Once I got home and was able to look at the physical form I notice that he did not remove it and I was charged an extra $3,500.00 . Not nice of him
My experience from start to finish was, in a word, great. Everyone I encountered was kind and cared about my needs and wants. Even though my vehicle was a custom order, I never felt that there was any pressure. Dean and Jacob are the best.
Everyone who helped us was friendly, helpful, and patient. Very easy process and we’re very happy with our car.
Great service from start to finish. I love villa ford. You have a customer for life
Best customer service and car care! I drive from LA to Villa Ford for exceptional service
Best dealership ever. Dont think twice about going here for any Ford need. Have used them for purchasing numerous vehicles and service.
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They treated me well! Big ups to Jacob ! 👍🏾 I will refer people to use this dealership
Excellent service all the way around, as always no complaints whatsoever, all repairs have been done on a timely manner.
I have purchase 2 cars and 1 truck from Villa Ford, and I am happy with the service, sales and finance folks--all have been great to work with. Thanks to Jeffrey and the team for the great overall buying experience.
I purchased my Bronco Sport at this dealership in 2022 and have serviced her here since and my advisor, Victor, is the reason I come back. His attention to detail and follow thru makes me feel heard. Victor is the best! I’m also a big fan of Mr Garcia in the parts dept. His knowledge is mind-blowing.
Communication during entire service process was very good and easy to understand. After vehicle was serviced it was delivered to my work address which was great!
Villa Ford continues to provide a high level of customer service to me. Whether it's their sales, service or parts departments, they consistently show courteous, friendly and helpful service and follow through. I highly recommend this dealership for anyone looking for a superior product that is backed by a supportive, knowledgeable and friendly staff. A special shout out to Toreno in fleet sales and Domingo in service. They do an exceptional job and are the best!
This is our3rd car purchase from Andrew. All experiences have been very pleasurable. Andrew is a very down to earth sales associate with no hi-pressure sales at all.
We had an excellent experience. It is a great dealership with friendly and attentive staff.
Buena atención y resolvieron mis dudas y también realizaron buenas recomendaciones respetaron la cita previa .
Super easy, I'll be using the pick up/drop off service for future routine maintenance.
The best dealer, and staff! Wess in sales made sure I was taken care of, and Christian in accounting/finance worked hard with lenders to get me the best deal. this is the second vehicle I've obtained from Villa Ford, and I'll be back.
Sheldon Cope Service manager at Villa Ford is the BEST! He is very knowledgable and Caring.
Investing and getting positive returns is all I ever wanted and am glad I found it. Thanks Mrs. Brian Lisa Fx Trader for your great skills of mining and trading in my account very diligent in her work. All I did was invest $1000 and within 7days she made $10,300 profit for me. Contact Mrs Brian Lisa via WhatsApp+16823024598 Email: [email protected]
Villa Ford was the most helpful dealership when ordering my Bronco. They kept me updated throughout the whole process. When it came in the purchase process was quick and seamless. Everyone I have had the pleasure of dealing with here have been top notch. Would highly recommend.
A, do you professional work compared to local mechanics? It may cause a little more, but you know you're gonna get the best care now. I've had lousy care many times At other places. Really love the complimentary lyft ride. You don't have to worry about getting a neighbor to take your pick you up.
Great service and appreciate the help your employee Tony Rodriguez did way and beyond most diffently come back for my vehicle future services.
I have purchased a couple of trucks and a car from Villa over the years. Always got a good deal. The sales force is very friendly and accommodating. Service dept has always been top notch.
Great customer service from Victor in the service department. Will definitely bring my vehicles here again.
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1st Time Having Service after purchasing my Bronco. It was an easy fairly quick experience. The service associate was very attentive, informative and kind. They were extremely busy that morning but I still felt like I was a high priority.
Sales experience: 5 out of 10. Janie's customer service experience: 12 out of 10!
Very helpful and friendly service staff, especially Domingo. I like that he keeps you updated with wait times for your vehicle.
The new service of having the car delivered free instead of waiting is an excellent option. And, it was a nice surprise. I did not know of this service prior to my visit.
Great service! This has become my go-to service center. So far every visit has been great!
All aspects of sale from beginning to end were great, I hope to do future business with Villa.
It is always a pleasant experience when taking my Ford in for any kind of service.
Consistent good service for my 6 year old Ford Escape SE from check in to check out
Generally good service but astronomically high labor rate makes service very expensive. Service coupons never apply to anything I need for my EV.. Fortunately EV's need very little routine maintenance.
My service advisor, Domingo Naranjo, was excellent. He was polite, friendly, professional, and really knew cars. He properly diagnosed the coolant leak that was leaving, stains all over my driveway. He told me it came from A crack in the intake manifold, which apparently was made out of plastic in my car. Stopping the leak required, replacing the intake manifold which is a big job. But he scheduled the job right away, and I was done in a couple of days. So I was very pleased with the service provided me by Domingo. Incidentally, your other service advisors that I ...
Janey Neuenswander is very attentive and provides excellent feedback on my vehicle along the path to completion.
I have a 1993 Ford Bronco and I trust villa Ford to do the service on my vehicle at all times they are very professional and knowledgeable in my vehicle I have used them 4 separate times in the last 12 months and have not been disappointed, I will continue to utilize villa Ford for my future service needs and recommend them to anyone who wants their vehicle repaired in a quality manner.
Our sales person Alex was great and also the sales manager was very friendly and helpful
Domingo Naranjo good customer service. Always he is ready to help to customers. I am very happy with his service
Updating my review to 5 stars! Please note that I've had my fair share of purchasing/leasing numerous vehicles from various dealerships. At the beginning of this year, I leased a 2023 F150 from a different sales guy (and not my usual salesperson - Andrew Romano). Andrew wasn't available at the time, and the last time I purchased a truck from this dealership, it was a split deal between Andrew and the other salesperson. Well, that time around the other salesperson is the definition of a "sleazy" salesperson, and they piped in unnecessary add-ons & maintenance plans into ...
I was having issues with the charger for my electric Mustang and brought the car in for service to address the problem. My service advisor, Domingo Naranjo, initially was not able to determine what the problem was, but he stayed in contact with me, requested additional information about the problem, and ordered me a replacement charger that works much better. I appreciate Domingo's persistence in helping to resolve my issue.
I purchased my car there and have been very pleased with the service.
Dan and Jim Saenz provided the best customer service and follow thru. I would buy again from Villa
I love this dealership!! I ahem bought three vehicles in as many years. Andrew Romano is conscientious and always courtesy. Same salesman on all 3 vehicles. Jane in vehicle delivery is also so awesome to deal with.
Excellent trading platform and great overall trading experience, I have been using this broker service for quite some time and I am truly satisfied with the services, Swift withdrawals, and prompt customer service Perfect and honest broker company, I really had a great time trading with this broker company Withdrawal is fast and services are all efficient I invested $500 and made a profit of $6,050 within a week if you are looking for a good investment platform quickly contact Mrs. Vanessa William Via, Email: >>>> [email protected] WhatsApp: >>>> +1(3366124060)
Will be coming back soon to have the oil changed out and a detail thank you
Excellent customer service the maintenance team and the front desk gave me . The maintenance team and the front desk was great when repairing my car and was very fast.
Andrew Romano was great to work with. Ask for Andrew. Got a good deal on my Mach-E.
GLEN TOOK CARE OF EVERYTHING EXCELLENT SERVICE I WILL BRING BACK MY CAR VILLA FORD IS THE BEST DEALER
I had a great experience at Villa Ford. I got the service I needed in a timely manner, and was treated with respect by the staff. I highly recommend David Wilson’s Villa Ford for your service needs.
Jim S is the best- so kind and easy to work with! Highly recommend Jim
I would like to thank Domingo Naranjo in Service. He is Always so Happy and willing to help and go the extra mile for us customers. This is one of the many reasons we come to this location.
Janey Neuenswander was diligent in seeing to my service needs for this vehicle. Her performance is always professional and friendly.
I trusted them with my last Fusion and I trust them with my current Fusion that I bought from them. Simply the best service.
Purchased the vehicle through Mission Fed Credit Union. The experience was simple and efficient. The vehicle was delivered to a branch in North County SD. The gentlemen who delivered the vehicle was knowledgeable and very helpful.
Easiest car buying experience of all time. Everyone there is super kind and they want to help you get a car, not pressure you into buying one. I ended up in a brand new Bronco for less than the cost of a used one I was looking at with a far better interest rate as well. Cannot recommend this place enough.
Robert in Sales was very helpful and available even on days off. Carlos in service made sure I was 100% satisfied with my concerns.
Service was requested and performed as requested. Recalls needed were also completed. Nothing else to say.
Jane was great. My Car had a major computer problem and she kept me well informed throughout.
Domingo is the best service advisor! He stuck with me and helped solve a very tricky issue with my Mach E.
Victor was a great and knowledgeable service advisor who keeped me informed the whole time my truck was in service.
Very good service.. Mingo was very attentive and kept me informed.. service was fast and efficient
Domingo is very helpful and always supplies quality service. I will be returning for future services.
Joel was awesome. Great communication, very thorough and friendly. I would definitely recommend Villa Ford for all your service needs.
I’ve bought 3 vehicles from this dealership and I am very happy with everything about this dealership
Great friendly, fast and clean service. Can't beat that. Waiting area was clean and organized.
Always treated with respect and the work is done well. Prices seem fair for the industry.
Amazing service, very satisfied this my go to Ford dealership. Amazing staff and so so knowledgeable
Awesome like always. Wouldn’t trust my vehicles anywhere else. Lots of value and knowledge here.
Joel Angulo was very helpful with communicating the issues involved with my vehicle. The issue became a long process to resolve and he was diligent all the way through.
Joel Angulo was helpful and professional. The bad news is that they could not find what was really wrong with my car that the service engine light kept coming back on. My car was 18 yrs old and had 175,000 miles on it. I had taken very good care of it all those years. They even replaced the computer system and the service engine light continued to come back on. I finally realized that this 18 yr old car would never be a car that I trusted. But I do think the service dept at Villa Ford did the best they could.
I was expecting to be there most of the day since my car needed many services done and they got everything done within 2 1/2 hours. I was amazed but when they washed my car that was done poorly since it was not done very well and was wet all over so I wiped it down myself. Other than the washing of the car the service was great.
This dealership goes above and beyond to satisfy their customers and get the job done.
Wonderful service. They treat you like family there. I was helped, it took a while but I was happily leaving with what I wanted
Joel Angulo was very helpful and available for my calls and questions. The problem with my car had to do with the service engine light continually coming back on. I do feel the technician and Joel did all they could but could not resolve the problem. Thank you for doing the best that could be done.
The service team persevered in determining the root cause of a difficult to trace problem and resolving. Very happy with the results!
Recommend highly. I will return for future service to my vehicle. Customer service was great.
Mrs Claire Brandon was a God sent,I was financial down because I lost my job,a friend of mine introduce Mrs Claire Brandon to me that she's the best reliable expert trader so I decided to give it a try I started with just one thousand dollar and I made my first withdrawal of ten thousand dollars and by God's grace and Mrs Claire Brandon help am financially balance.its not to late to grab yours, contact her via email: [email protected] WhatsApp +1 (541)313-8655
Very pleased with my service on my truck. Carlos Ibarra was great and kept me updated.
David Wilson's Villa Ford Service department is exceptional. Make an appointment, show up and they expedite service for your vehicle, while keeping you informed of details. Mingo provides the absolute best customer service consistently. Thank you Villa Ford!
Carlos was Great as always!!!! I will continue doing business with Villa Ford!! Keep up the Great Work!!!
Been going to Villa Ford for years because of their excellent service and comfortable atmosphere .
Great experience, they work hard for your business. They go above and beyond to find the vehicle you’re looking for.
I've been a customer of Villa Ford for many years. They are a trustworthy dealership. Ask for Domingo Naranjo - he listens to your problems and makes sure they are addressed.
fix my car fast with a great treatment in the lobby
Great Dealership. Highly knowledgeable and awesome customer service. Toreno Winn is the absolute best!! Go buy a car from him. You will not be disappointed!!
The service technicians explain any problems found and if there are no problems, I don't feel like I'm being "sold" extra things. If I want an oil change, it's done and that's it.
Overall good experiences with both sales and service departments. Very pleasant people to deal with.
Super friendly service staff. Very professional, considerate, thoughtful. Very knowledgeable and efficient. Can’t praise them enough!!
The service department was very helpful and kept me informed about my vehicle while it was in their care for routine maintenance. They didn't have the part I needed to repair my vehicle recall, but said they would contact me as soon as it comes in.
great agent. she did what she said she would in the time she said it would take