Customer Testimonials
Joel was awesome. Great communication, very thorough and friendly. I would definitely recommend Villa Ford for all your service needs.
I’ve bought 3 vehicles from this dealership and I am very happy with everything about this dealership
Great friendly, fast and clean service. Can't beat that. Waiting area was clean and organized.
Always treated with respect and the work is done well. Prices seem fair for the industry.
Amazing service, very satisfied this my go to Ford dealership. Amazing staff and so so knowledgeable
Awesome like always. Wouldn’t trust my vehicles anywhere else. Lots of value and knowledge here.
Joel Angulo was very helpful with communicating the issues involved with my vehicle. The issue became a long process to resolve and he was diligent all the way through.
Joel Angulo was helpful and professional. The bad news is that they could not find what was really wrong with my car that the service engine light kept coming back on. My car was 18 yrs old and had 175,000 miles on it. I had taken very good care of it all those years. They even replaced the computer system and the service engine light continued to come back on. I finally realized that this 18 yr old car would never be a car that I trusted. But I do think the service dept at Villa Ford did the best they could.
This dealership goes above and beyond to satisfy their customers and get the job done.
Wonderful service. They treat you like family there. I was helped, it took a while but I was happily leaving with what I wanted
Joel Angulo was very helpful and available for my calls and questions. The problem with my car had to do with the service engine light continually coming back on. I do feel the technician and Joel did all they could but could not resolve the problem. Thank you for doing the best that could be done.
The service team persevered in determining the root cause of a difficult to trace problem and resolving. Very happy with the results!
Recommend highly. I will return for future service to my vehicle. Customer service was great.
Very pleased with my service on my truck. Carlos Ibarra was great and kept me updated.
David Wilson's Villa Ford Service department is exceptional. Make an appointment, show up and they expedite service for your vehicle, while keeping you informed of details. Mingo provides the absolute best customer service consistently. Thank you Villa Ford!
Carlos was Great as always!!!! I will continue doing business with Villa Ford!! Keep up the Great Work!!!
Been going to Villa Ford for years because of their excellent service and comfortable atmosphere .
Great experience, they work hard for your business. They go above and beyond to find the vehicle you’re looking for.
I've been a customer of Villa Ford for many years. They are a trustworthy dealership. Ask for Domingo Naranjo - he listens to your problems and makes sure they are addressed.
Great Dealership. Highly knowledgeable and awesome customer service. Toreno Winn is the absolute best!! Go buy a car from him. You will not be disappointed!!
The service technicians explain any problems found and if there are no problems, I don't feel like I'm being "sold" extra things. If I want an oil change, it's done and that's it.
Overall good experiences with both sales and service departments. Very pleasant people to deal with.
Super friendly service staff. Very professional, considerate, thoughtful. Very knowledgeable and efficient. Can’t praise them enough!!
The service department was very helpful and kept me informed about my vehicle while it was in their care for routine maintenance. They didn't have the part I needed to repair my vehicle recall, but said they would contact me as soon as it comes in.
great agent. she did what she said she would in the time she said it would take
Sheldon is the customer service representative. My brother n law brought my car in for service for me and said Sheldon was amazing.
I would buy from them again and their service department is good . Jane my service advisor is awesome.
Had to wait over 20 minutes to be checked in when I did have an appointment. Once I was checked in my experience was top notch. Nice tables, hot coffee and a TV with the World Cup on.
Had good communication with Glen on explaining service to be done. Service was completed faster than I expected. Very pleased overall
Joel Angulo rocks! He’s an asset to your establishment! Wish you had 3 more Joel’s working!!
Wonderful, non pressure car buying experience. I appreciate the product specialists that take the time to explain all the features of the vehicle and how to program and use them.
I've been a customer of Villa Ford since the early 1990's always received great service.
Wonderful place in every way, excellent service!! Thank you so much for everything. Awesome customer service
Jane in the service continues to provide outstanding customer service, that's why we return. She stays on top of what in happening to our vehicles and keeps my wife and I up to date on the time we are able to pick up.
First class service department that gets it done on time and the first time! Joel is the best Service writer.
I have purchased two F-150's from Villa Ford in the past three years (2019 and 2022) and my family several more over the past few decades. My company purchased three more regular cab F-150's in 2020. Each time we come back because of the ease of purchasing and excellent customer service. They also know what they are doing as we are Z-Plan buyers so they know how to get the paperwork processed correctly. In an age of game playing dealerships, I am happy to support a dealership that plays it completely straight. We will continue to purchase vehicles from Villa Ford ...
Their service is prompt and professional. They made sure my needs and concerns were addressed and or corrected before I left the lot.
Wonderful dealership, and the best writers for service needed. Always feel like they try to give me the best price for what I need done in service.
I am so happy to have elected to bring my vehicle to the Villa Ford the service is exceptional. Janey is the best person to work with in the service department! She is extremely knowledgeable and very professional making the visit more pleasurable.
Great sales and finance customer service. i am planing to purchase more vehicle from this dealer.
Getting way better than they used to be. Still had to go back for an issue I didn’t have when I first went in? But they got on top of it politely and quickly.
Quickly help me with all my problems fantastic service. The car is amazing and the best thing I’ve ever bought
All was great! Fast and friendly service! Highly recommend this dealership for service. Thank you!
My service advisor Janey was very friendly and helped me pick what services I needed. I will come back to see her next time I need service.
They are prompt, accommodating, and very helpful. I know that I can trust my car with them.
Jose was awesome, great follow up and pleasant to work with. Sandra exceptional as well!
Good experience at David Wilson's Villa Ford. Domingo Naranjo makes everything go quickly and smoothly.
This was the smoothest vehicle transaction I have ever had. Hugo was amazing and there for me at every step for the 54 weeks that it took me to get my Maverick. I'll continue to refer everyone who asks to him.
I had as smooth of purchase process as I think you can have. I had researched on the internet, negotiated before arrival and the deal was as negotiated. I purchased the maintenance package and have had all my maintenance at Villa Ford. They have been very good at explaining what they recommend and talking with me about what can be done on a couple minor issues to reduce the repair costs. Since they have treated me so well, I continue to take my vehicle to them for service, even with a Ford dealership less than 1/3 the distance from my house.
Great experience with Joe and Wesley. Love my car! Dealership was honest and helpful. Would buy again.
Very professional and made the entire process easy and quick as possible, couldn’t be any happier
Villa ford was extremely nice and want out of there way to make sure we ordered the exact model mustang mach e that we wanted and when it arrived went through everything with us no problems.
A stand up dealer in the age of stealerships.. great products and great customer service!
Brought the Maverick in for a recall, great and quick service. Wish they have round trips drop off and pick up since I am only 1 mile away. As of now, they only offer drop off via Uber.
Jim Saenz was very helpful in our ordering our F350 Lariat. He stayed in communication all through the manufacturing process, and let us know how long we could expect to wait. He also made it clear that once we made the order, Ford would honor the price quoted, even if when the truck arrived, the price had gone up. I would definitely recommend both Jim and Villa Ford to family and friends.
This is a 5 star for Domingo Naranjo from service. I was looking to build a relationship with a service advisor from ford (very particular about my cars). As a Shelby owner and a prospective Mach 1 owner, I found Domingo through reviews. Just phoned him up and he has a very pleasant disposition. Very patient and definitely going to work with him. All service advisors should have that attitude- service!
Honesty, integrity, reasonable pricing, honors their word. Jim Saenz is the sales person to consult If interested in purchasing a new Ford.
Love the care and service we receive from Carlos Ibarra and the team at Villa Ford.
Jacob and the whole team were a pleasure to work with, ethical and courteous. Best car buying experience we’ve ever had!
Villa Ford personnel have been able to answer any concern I express. I've been very happy with their service. Great shop! I've been to a few other Ford dealer service centers and this one is the best.
All of my vehicle issues and recalls were taken care of within a couple days and I had a nice loaner vehicle to use. Nice waiting area and courteous people in the service area - someone even gave me a bottle of water while I waited. Got my vehicle back in clean condition and very happy with the service!
Villa Ford is professional and courteous dealership. Service is definitely top notch and I definitely recommend to my family
The team at Villa Ford, Doug Moon, Jim Saenz, Carlos Ibarra, and Cassandra truly value their guests! Guest Satisfaction is Number One in their book! I love my new truck, but even more so because of the team that value my business. Thank you Villa Ford for having such a great group of gentlemen!
My service director was excellent. My car was finished when he said it would would be done. Thanks for being across from in and out
This is my first Ford! Loved working with Domingo for my 1st servicing - he was friendly and patient with all our questions.
Villa Ford is an amazing place to buy your new Ford!! I was lucky to have Doug Moon and Jim Saenz as my representatives and could not be happier! Cassandra showed me how everything worked, Jim made great suggestions for accessories, and Doug placed my original order smoothly. I am now a Raving Fan of this dealership and there team.
Knowledgeable and professional staff. Sales and Finance worked well together and the overall experience was relaxed and stress-free.
Strives to help the customer get their car’s service completed. My 4G upgrade is a new process that Villa is committed to complete.
Had Ford Explorer services done on time, they matched a competitors promotion price for service which I really appreciated
Appearance is really clean and very nice. And their staffs are friendly. Definitely I’ll be back to Villa Ford if I’m gonna get Ford vehicles.
The David Wilson Villa Ford sales and service teams provide exceptional customer care and service, and always with a smile. Called ahead and and arrived to find two vehicles ready for my test drive. Great trade in value and exceptional price for 2020 Mustang. Highly recommend.The Service department is the best!
Professional service. Friendly staff. Kept me advised about the status of my car. Good job
Wes was my sales person. He was very patient and not pushy at all. A couple days later after buying the 2016 Toyota 4Runner TRD PRO I heard a noise from the AC/Heater. I figured it was the blower motor. Called Wes and he said bring it in to look at it. Needless to say they took it to a Toyota dealership nearby and Wes and Carlos from The service department had Toyota put in a new blower and they paid for it & made it right. Even got the car washed 😎
Wonderful experience,knowledgeable staff,no pressure put on me,great follow up,Andrew is a true asset
Service was great. I missed my old service advisor but Edgar was attentive and responsive to my concerns.
Domingo Naranjo is the best of the best!!! Always has a great attitude and very polite. A++ Service
As promised, I payed MSRP on my Ford Bronco. Couldn’t be more happy with my ride. The experience was nice fast and easy. Just do your homework and understand you have to wait. Ford is slammed with orders if you’re looking to get one. Best of luck and I hope you have patience. Other then that most importantly you pay msrp and nothing more. They offer tons of extra warranties if your looking to get.
Jim Saenz is the BEST! This was my 4th transaction with him and it was just as great as the first three. He's so helpful and courteous. Always recommend him to friends & family.
Sales and service is always outstanding. Hi highly recommend Joel in service and Bill Mansfield in Fleet.
Service is ALWAYS outstanding at Villa Ford! Their professionalism, courtesy, timeliness and knowledge is unparalleled.
Joel at the service desk is very responsive and helpful. Service on my auto is completed very quickly. The customer lounge at villa is nice, great coffee!
Service department always friendly, efficient, and professional! Customers treated very well. Will continue to patronize this dealership.
I have always been treated very well on my purchases and service.Will continue with this dealership..
JOEL IS THE BEST SERCER ADVISER HE'S BEEN MY GUY FOR OVER 10 YEARS I WOULD NOT BE AT VILLA FORD HAD HE NOT MOVE THERE . I'M VERY HAPPY VILLA FORD ALL THE REPAIRS THEY HAVE DONE HAVE BEEN EXCELLENT. THE REPORT CARDS HAVE BEEN VERY HELPFUL TO ME.
Helped me get into a better deal than what they had! worked with other lenders to make it happen! Had a 2018 ford edge and they took it off my hands 100 percent and got me into a 2021 escape se hybrid. Its perfect and xxxx of a gas saver. smooth ride and full sound system with loaded features. Check em out! Could not get a full EV at this time due to no place to charge it!
Service writer always provides excellent service and advice. All work completed expeditiously and correctly. My truck was detailed beautifully.
Hugo is the best! He’s been treating us great for 10 years and will use again
Sheldon Cope is always a pleasure to work with and I couldn't imagine Villa Ford without him in their Service Dept.!
Cannot ask for a better experience from the Fleet Department at Villa Ford. 100% class!!
Always quick and service complete without an appointment, my car comes back cleaner.Best dealer
Excellent service department with advisors who keep you informed of how the work is going. They always stay in touch via text or phone call.
Mingo follows through and is very accommodating. It is always great to work with him.