Customer Testimonials
The service and courtesy was fine. My only real issue was that it took two visits to service with the indication of a battery/electrical problem, it was finally discovered that the battery needed to be replaced. Unfortunately, that was not apparently covered by the warranty, though I did have a maintenance contract on the vehicle. So the battery replacement was nearly $400. That seemed like an awful lot for a battery.
How quick to check on the heat not working. Ford Edge SV
I LOVE MY SERVIC E MANAGEER JOEL ,HE MAKES SURE MY CAR GETS WHAT IT NEEDS. ALWAYS KEEPS ME INFORMED AND MAKE SURE IM HAVE A RIDE TO WORK ETC.
Bought a Ford here for the first time and the attention to detail was very good. Three weeks after the sale I found minute cracks on the front logo. They replaced it for me with no problem. Very courteous and very accommodating, but you do have stick to your guns when negotiating and don't be pressured by the percentages that are put in front of you. Do your homework about financing first.
I had a very great experience at Villa Ford for my last service appointment . The customer service representative was very helpful and kept me posted on the progress of my vehicle, and returned my vehicle in a timely manner with a complimentary car wash. Thanks Villa Ford!
I was able to purchase my New Ford Escape totally remotely, between phone calls, text and emails. They were willing to deliver it all the way to Ventura 🙂
It was a great experience buying my new explorer from these guys, Dan the salesman was great and very helpful highly recommend them if you want to enjoy the experience of buying a car.
