Wonderful experience! This is our 4th car purchase from Villa Ford. Zak Slaughter has sold us our last 3 Fords. He makes our purchasing experience seamless . He took care of many of the details ahead of time thus saving us time at the dealership. Not only would we recommend the dealership and Zak, but we will be back again and again. Thanks! Love my new car!
Great Salesman and Finance Manager .. and Sales Manager.. I would recommend Villa Ford to my Family and Friends.. very nice people..
Jim Saenz... May have butchered his last name but nonetheless and amazing salesman. We came from a pretty crummy experience at another Ford dealership. My wife was ready to give and just go home but I had told her let's just try one more. When we first got there we were not bombarded with salesman which allowed us to browse the inventory and get acclimated. Then we were greeted by Jim who had a very calm and honest approach. Which at first always seems like a hoax but he was legit. Very upfront with there business and what they can do. He is engaging with his clients letting us see the stuff he's putting in the system to get his numbers. He was excellent at multi tasking by seeing our sale through and also answering my daughter's silly questions. All and all just an amazing human being that knows exactly what customer service means. All the other salesman seemed nice too,. But I would go nowhere else. If you come here and get a car make sure you ask Jim about his letters, it's a great story!
Took my new/used car in for an oil change. I always go to pep boys and never to a dealership. Villa Ford has been emailing me coupons so I thought I would try it out. Erick Gonzalez checked me in. Instantly I felt welcomed. Erick told me my two front tires were not safe and needed replacement. I was not a happy camper because I have only put 8000 miles on it since I purchased it in June. Erick dealt with my attitude , which I do apologize for, and helped me out. Right before Christmas I was not expecting this expense. Because my car was new and the tires should not have done this they replaced them on the house. I can not tell you how relieved I am. I really needed this break. Thank you Villa Ford and especially Erick Gonzalez got the Awesome customer service. Sorry Pep Boys.
James was the best Car Salesman I have had the pleasure of dealing with. Would recommend this place to anyone looking for a ford.